iCapture

iCapture

iCapture by Cvent is a smart, mobile-first lead retrieval app designed to capture, qualify, and sync event leads in real time, directly into your CRM—eliminating manual data entry and accelerating ROI.
About iCapture
iCapture works across trade shows, conferences, and corporate events. Exhibitors scan badges or business cards using any smartphone or tablet—even offline—and customize lead forms with qualifying questions. Data—contact info, scores, notes, conversation context—flows securely into your CRM or marketing automation platform. With real-time analytics, team collaboration, and GDPR/SOC 2 compliance, it helps sales teams follow up faster and smarter.

Users Sayings About iCapture

Discover everything you need to know about iCapture including key features, user feedback, and performance insights. See how it fits your business needs and empowers you to make an informed decision with confidence.

Pros And Cons Of iCapture

iCapture offers customizable lead forms, real-time CRM sync, offline access, and secure data handling—ideal for teams managing multiple events. However, its high cost, setup complexity, and limited offline features may not suit smaller or less frequent exhibitors.
Pros 3d

PROS

  • Customizable lead forms to suit different event goals

  • Real-time syncing with major CRMs and MAPs

  • Works offline and syncs data once online

  • Unlimited team members per subscription

  • Supports badge scanning and business card capture

  • Real-time lead scoring and segmentation

  • Kiosk mode for unattended lead capture

  • GDPR and SOC 2 compliance

  • Centralized data across multiple events

  • Helpful customer support and onboarding resources

Cons 3d

CONS

  • Initial setup and form customization can be time-consuming

  • Requires separate badge API kits for each event organizer

  • Higher price point may not suit smaller companies

  • Manual entry still needed for non-badge leads

  • UI could feel outdated for some users

  • Occasional syncing delays with notes or lead tags

  • Offline mode has limited form functionality

  • Limited post-capture nurturing tools

  • Requires CRM field mapping expertise

  • May be too robust for infrequent exhibitors